Increase Customer Loyalty
75% of consumers would be actively engaged in loyalty programs if the rewards were made available on the mobile phone. Learn how our Txtra features help your business increase loyalty and revenue by nurturing your most valuable customer relationships.
Loyalty programs have proven to work wonders for customer retention marketing across all industries. A loyal customer’s LTV is 4x higher than the average customer. Loyal customers can have feedback and buy more over time. These programs work by encouraging current customers to make purchases and reward them when they reach a specific purchasing power.
This strategy is used by small businesses and large companies for loyalty-based programs, including brands you know, such as Home Depot and Rocky Mountain Chocolate Factory. When customers sign up to receive text messages for your company, you can give them exclusive offers, current business news, or any other relevant information, including their incentives for making a purchase. Reward-based programs have been proven to encourage customers to make new purchases. For this reason, return customers tend to spend about ten times the value of their initial purchase.
In Store Loyalty Kiosk Builder
Maximizing the value of every customer visit is critical to the success of your business. Enter the In-Store Loyalty Kiosk builder.
The loyalty kiosk builder lets you create an easy to use digital kiosk display so you can provide your on-site customers with a user friendly and engaging display – letting them join a mobile club, check-in to a loyalty program, and check their current status.
Completely customize every aspect of the kiosk display using our in-store loyalty kiosk builder.
Text 'Punch Card" Loyalty
Forget the old, sometimes lost paper punch cards. You can now deliver customer loyalty “punch card” SMS and create loyalty to your brand to keep customers happy and coming back. Text/SMS punch cards eliminate unnecessary barriers and improve customer engagement dramatically.
Just a simple text with that day’s punch code and points are automatically tracked for a given user. Upon earning a specified amount of points, a reward message will be sent to that user, who can then redeem their reward. Different loyalty reward programs can be created with individual start and end dates, reward points, and messages. Works well in any industry.
Text Message Appointment Reminders
Help clients or patients attend otherwise missed appointments. Medical offices lose on average $210 per no-show, and car services lose an average of $125.
Sending Txtra SMS appointment reminders decreases missed appointments lost income, keeping clients and patients on track for upcoming appointments and promotions.
With reliable, easy-to-implement appointment reminder text message services, there is no excuse for any company to lose revenue due to missed appointments. With an easy-to-use interface, Txtra provides an easy way to send text messages to anyone.
Automated SMS appointment notifications are a great way to reduce the number of no-show appointments, particularly because 21% of consumers noted that the initial notification form was the most significant attribute as to whether they remembered their appointment.
Text Mobile Coupons
Create the most beautiful text mobile coupons to send to your customers via SMS with the help of Txtra. They are a great way to build a loyal customer base while also rewarding your current customers. There’s no better tool and nothing more important than keeping your customers happy while growing your list at the same time!
People love coupons and everyone reads their texts. So it only made sense to combine the two so we can help your business grow and help your customers thrilled!
- According to a March 2019 report, 45% of all US internet users search for coupons frequently. If your company doesn’t offer coupons, you risk losing business to competitors that do.
- The same study also asked respondents how they prefer to receive coupons and text message was the second most popular answer. It’s no wonder that everyone from IKEA to Chipotle has an SMS-based coupon program.
- 86% of consumers say that a coupon affects their decision in choosing one brand over another. Another report found that 39% of customers spend more if they received a personalized coupon.