A short attention span, coupled with the many distractions, makes it hard for businesses to keep customers loyal. Fortunately, there are 7 effective SMS customer engagement strategies that will help your business get noticed.
An SMS loyalty program provides a simple, cost-effective, and long-term customer data collection strategy from signing up to reward redemption. However, it requires an SMS platform to run, which does all the work. Businesses invest in an SMS platform with careful planning before doing the one-time setup.